Community Children's Doctors

Who are we?

Community Paediatricians are specialist doctors with skills and knowledge in child health and development.

We focus on the care of children with long-term neurodisabling conditions and vulnerable children and their families.
We are able to assess, diagnose and monitor the health of children with complex neuro-disability.
For some of our diagnostic processes eg Autism, the pathway has to start before the child starts school.

We work in consultant-led teams and liaise closely with professionals from other health disciplines (such as nurses or therapists) and agencies (such as social workers and teachers).

Our Team includes Paediatricians, a Nurse Consultant and Specialist Nursery Nurses.

Our doctors lead in a number of county-wide expert services e.g. in the roles of:

We provide our services to children whose GP is based in Telford & Wrekin or Shropshire County. We can support other children who are outside of Shropshire, Telford and Wrekin area with prior arrangement with specific commissioners.

Our services

Our aim is to provide care as close to home as possible so our services are based in different parts of the county, for example:

  • Outpatient clinics at Telford, Bridgnorth, Oswestry, Whitchurch, at the Robert Jones and Agnes Hunt and Ludlow Hospitals
  • Outpatient clinics at the Stepping Stones Centre and Monkmoor Campus
  • Specialist Child Development Centres based at Monkmoor and Malinslee
  • Special schools such as the Bridge and Severndale
  • Home visits (by exception only)

About our services...

We are able to offer a holistic child (paediatric) service as our focus is on identifying and working with others to meet each child's needs - medical, educational and social.

We deliver this by:

  • providing medical reports as part of statutory processes for children with special educational needs, children in care and in child protection procedures.
  • carrying out developmental assessments such as Schedule of Growing Skills (SOGs) and Griffiths in the under 5s.
  • chairing the multidisciplinary developmental assessments in the Child Development Centres.
  • contributing to multidisciplinary assessments, we use DSM-V (Diagnostic and Statistical Manual of Mental Disorders) criteria to diagnose Autism and are trained to use the 3Di Autism assessment tool.

Connections, links and training

The people we see

Our service is for children and young people aged 0-16 years old but this extends to under 19 years for children with complex neurodisability educated full time in specialist provision.

We are able to medically assess and care for children with neurodisabilities and complex or chronic health needs, including

  • Cerebral Palsy and other complex neurodisabling conditions
  • chromosome or syndrome disorders (e.g Down's Syndrome) requiring Community Paediatric surveillance
  • developmental difficulties in preschool children
  • Autistic Spectrum Disorder in preschool children
  • coordination difficulties 'dyspraxia' (medical assessment only)
  • severe learning difficulties in school age children (medical assessment only)
  • specialist audiology services (hyperacusis and to investigate children with hearing loss)

New patients

We accept referrals from a wide range of health professionals working with children e.g GPs, other health professionals as well as hospital paediatricians, especially paediatric neurologists and neonatologists.

In order to be offered an appointment, someone must have referred you to our service, e.g. GP or other healthcare professional (you cannot self refer to this service).

Please be aware that a new patient appointment may take up to an hour.

Our statutory responsibilities require that we provide certain medical reports in very short time frames. Therefore, we need to know as soon as possible if you need to cancel your appointment so that we can try and offer you another one in time. However, there are often several children on the waiting lists so we cannot guarantee you will be next on the list.

Clinic appointments are only offered after you have responded to an initial invite letter and your child will be discharged if you do not contact us for an appointment.
If you subsequently do not bring your child to the pre-arranged appointment or you cancel successive appointments, your child will also be discharged and the appointment will be recorded as 'Was Not Brought'.

Existing patients

Clinic appointments are only offered after you have responded to an initial invite letter and your child will be discharged if you do not contact us for an appointment.

If we have your up-to-date contact phone number, you will receive text reminders before the scheduled clinic. On average appointments take 20-30 mins.

If you subsequently do not bring your child to the pre-arranged appointment or you cancel successive appointments, your child will also be discharged and the appointment will be recorded as 'Was Not Brought'.

Services we do not offer

We do not accept new referrals on children who are acutely ill or those likely to need hospital or in-patient based assessment or care.

We sometimes receive inappropriate referrals for the following conditions:

  • General medical conditions - for example asthma, eczema, headaches, epilepsy
  • Autism assessments in the over 5s.
  • ADHD assessments - we do not offer this service.
  • Behavioural issues - this should initially be referred to the Local Authority Early Help Services. Family Connect for Telford (Tel 01952 385385) or Compass for Shropshire (Tel 0345 678 9021)
    In children under 5 years in whom the behaviour is felt to be part of a neurodevelopmental condition we may offer an initial medical assessment but not on-going behaviour management.
  • Emotional/Mental Health concerns - we are a service for physical health and neurodisabilities. Mental health and Wellbeing is commissioned separately.
  • Tics and Tourette's syndrome
  • 'dyslexia' and specific learning difficulties - this is assessed by educational professionals
  • Obesity and growth problems - if you have concerns please address these to primary care (i.e. by seeing your GP) or help and advice can be found on our Keeping Healthy pages
  • Constipation - our Trust runs a Nurse-led children's constipation service.
  • Sleep - we do not have specialised expertise to assess and manage sleep disorders.
  • Feeding problems

What you should bring with you

ALL children should be accompanied by a parent or guardian; if you wish to discuss matters without your child being present, please bring someone to sit with your child as there is usually no nurse assisting in clinic. Children issued with a Personal Child Health Record (red book) should bring this with them.

Please note we do not have the staff or facilities to look after your other children while you attend the appointment, please bring someone to assist you with this.

If you require a chaperone please notify us in advance of your appointment.

If you could arrive in plenty of time as this will enable any reception staff to confirm your address and contact details and sometimes there may be other forms to be pre-filled in that can aid the later clinical consultation.

Frequently asked questions

Are you able to look after my child or other children while I attend the appointment?

Please note we do not have the staff or facilities to look after your other children while you attend the appointment.
If your child or other children cannot be safely supervised by yourself, please ensure you bring someone else to assist with this.

Are you able to tell me the results of investigations over the phone?

Please be aware that administrative staff are not permitted to give results of investigations out over the phone.

Some results can take several months to be returned and we will only write to you with the results once all are back unless an urgent response is required.

How long do new patient appointments take?

On average, a new patient appointment may take up to an hour.

I'm already a patient - how long will my appointment take?

On average appointments for current patients take 20-30 mins.

What type of assessments are performed by community paediatricians?

The assessments performed by community paediatricians can include:

  • taking a thorough patient's history including medical, developmental, family and social aspects
  • a clinical examination including height, weight, head circumference & physical examination as appropriate
  • using objective standardised developmental assessment tools
  • further investigations as appropriate
  • organising on-going monitoring and therapy assessment
  • onward referral to more specialist services as necessary and appropriate
How We Use, Share & Keep Your Personal Information Safe

Shropshire Community Health Trust’s main purpose is to deliver healthcare to our patients. We collect the data we need to care for you in the best way.

We keep the information we collect electronically and on paper. All of this information together is called your Health Record.

Anyone involved in caring for you at Shropshire Community Health Trust can see what has been collected. This way we can all make the right decisions about your care with all of the information you have given us.

We will share the information we record about you with your Family Doctor. That way they are kept up to date on what we are doing for you. You should get a copy of any letters we send to your doctor about your care. We might share it with other health professionals involved in your care. If you have a social worker we will share it with them too.

If you tell us something that makes us worried about your safety or the safety of someone else you know, we might have to share this with other people outside our organisation - even if you may not want us to. This is part of our job to keep you and others safe.

Everyone working in our Community Trust understands that they need to keep your information safe. When we train our staff we remind them about privacy and tell them that they are only allowed to look at your information if they are involved in your care.

Our full Privacy Notice for you and your parents to read can be found our Trust Website


Special Educational Needs and Disability (SEND) and our "Local Offer"

What is the Local Offer?

The local offer provides information for children and young people with special educational needs (SEND) and their parents or carers in a single place. You can find out more about information about this on our SEND reforms and Local Offers page.

SEND/Local Offer information

Full SEND and Local Offer details are located elsewhere:

How can families complain if they are not happy with the service?

All complaints are handled by our Patient Advice and Liaison Service (PALS) and Complaints teams.


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